In response to feedback we’ve had about our pre-CAS deposit refund policy, we’ve made some further changes to help give your applicants the confidence to go into their visa interview knowing that if things don’t go according to plan, their deposit payment won’t be at risk. Under the new policy, if an applicant’s visa application is refused under ST5.1 (credibility grounds), they will still receive a refund. We also recently revised our policy around meeting conditions, to enable applicants